Privacy Policy

Thank you for visiting Kosmo Shop. This Privacy Policy describes how we collect, use, and disclose information when you use our e-shop services on our website.

Information We Collect

When you visit our Site and use our Services, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information. We collect this information when you register an account, place an order, subscribe to our newsletter, or communicate with us through the Site.

We may also collect non-personal information such as your IP address, browser type, operating system, and referring website. This information helps us improve our Services and provide a better user experience.

How We Use Your Information

We use the information we collect for various purposes, including:

1. Processing and fulfilling your orders.
2. Providing customer support and responding to your inquiries.
3. Sending you order updates, shipping notifications, and promotional emails.
4. Improving our products, services, and marketing efforts.
5. Preventing fraudulent activities and ensuring the security of our Site.

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing agencies. These service providers are authorized to use your personal information only as necessary to provide services to us.

We may also share your information in response to legal requests, enforce our policies, or protect our rights, property, or safety.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

You can update your account information and communication preferences at any time by logging into your account settings. You can also unsubscribe from our promotional emails by following the instructions provided in the email.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at info@kosmoshop.co.uk

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Thank you for trusting Kosmo Shop with your personal information.